Communication Officer Job | Professional Visa and Education Services

We are Australian based company and seeking for full time energetic and motivated team members for our Nepal Office.

Established in the year 2015 an Australian owned company, Professional Visa and Educational Services with an excellent performance is successfully winning on its objectives to cater all the educational and migration needs in both the Australian market and overseas.

In a very short span of time, ProVisa has been tremendously successful in building its wide client base and successfully providing migration and educational services in Australia and overseas. With our excellence in service we have built a strong client network by assisting more than 1500+ clients with positive outcome so far.

For more information: https://www.provisa.com.au/about-us/

Job Title: Communication Officer

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Putalisadak chowk, Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Dec. 28, 2023 23:55

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Communication Customer Relationship Management Customer Service

Other Specification

Fluency in written and spoken English
Good Knowledge of Communication tools
Ability to organize, priorities and work under pressure
Excellent communication skills
Sense of responsibility and punctuality
Ability to multitask, set priorities and manage time effectively
Enthusiasm to lead and set an example to other team members
Work experience in the field of communication would be a plus point

Job Description

Receive a large number of inbound calls, manage outbound calls and report to respective officers on time
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative
Build sustainable relationships and engage customers as an when required
Keep records of all conversations in our CRM database in a comprehensive way
Meet personal/team qualitative and quantitative targets
Deal with all inquiries professionally and courteously, on the telephone or via e-mail
Have to use our CRM system to record every day to day activity

Apply Before: Paush-2080, Thursday-12